LifecycleFeatured
Onboarding step
Move a new user through one setup task, with the whole sequence listed underneath and each step marked done, current or to do.
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Lifecycleemail templates
Edit lifecycle email templates for onboarding steps, trial ending, win-back, and feedback requests. Help users activate, keep their access, or come back.
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6 templates
Commerce5 collections
Trial ending
Tell a trial subscriber the subscription carries on at full price: the first full-price bag, the renewal terms, an optional offer and the trial so far.
Lifecycle5 collections
Win-back email
Invite a lapsed customer back with what is still there, what changed since, an optional return offer and one button.
Lifecycle5 collections
Feedback request
Ask one question a user can answer with a single click, from a named person who reads the replies.
Lifecycle5 collections
Product onboarding tour
Introduce a new user to the features worth turning on next, each with a picture, its own points and a link, then a short reading list.
Lifecycle5 collections
Setup checklist
Show what is left before the first booking: a progress bar and each step with its picture, its state and its own action.
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Related collections
ActivationEdit activation email templates that help new users verify, sign in, and finish setup: welcome, verification, passcode, onboarding step, and checklist emails.RetentionEdit retention email templates for membership promotions, trial ending, feedback requests, and rewards. Time each message around a milestone customers can see.