Skip to content
Email template

Order confirmation email template

An itemized order receipt with product thumbnails, invoice-style totals, the card on file, and the shipping address. Edit it in the AI email editor.

Customize copy and variables in the AI email editor. Browse all email templates or the Transactional collection. See the Shipping update. See the Payment failed.

Rendered preview

See the email before you edit.

Subject
Your Fernhollow receipt for order FH-104213

Preheader
Thanks, Maya. $117.80 charged to Visa ending in 4242.

Usage guidance

Make it fit the send.

  • Pass the order's line items as a list. Each row renders its thumbnail, name, variant, quantity, and formatted price. The discount is optional. Omit it, as the default example does, and the totals close up.
  • Format prices, dates, and the order number in your application so the receipt's invoice-style totals match the figures you already print, and send only the last four digits of the card.
  • Replace the Fernhollow wordmark and product images with your own assets and keep the order link pointing at the customer's signed-in order page.
  • Edit the receipt in the AI email editor. Keep shipping updates and declined-charge notices on their own templates.
Variables

Data this template expects.

{{customerName}}
Value for customer name.
{{discount}}
Value for discount.
{{items}}
Value for items.
{{orderDate}}
Date for order.
{{orderNumber}}
Value for order number.
{{orderUrl}}
Link for order.
{{paymentBrand}}
Value for payment brand.
{{paymentLast4}}
Value for payment last 4.
{{shipping}}
Value for shipping.
{{shippingAddress}}
Value for shipping address.
{{subtotal}}
Value for subtotal.
{{supportEmail}}
Email address for support.
{{tax}}
Value for tax.
{{total}}
Value for total.

Related templates

Browse collections

Related Resources