Commerce
Answer order questions from your Shopify store.
Connect Shopify, and your AI assistant answers “where is my order?” from your store's own orders. It looks up only the orders of the customer who wrote in, and it never changes your store.
What it takes off you
- “Where is my order?” answered from the customer's own order.
- Shipping status, tracking numbers, and delivery dates, without you opening Shopify.
- “What was in my last order?” answered with the items they bought.
- A new order, a delivery, or a refund can start an email journey, such as a thank-you after an order.
What your assistant can use
- Find the sender's recent ordersLooks things up. Changes nothing.
- Read one of the sender's ordersLooks things up. Changes nothing.
Connect it in a few minutes
- Open Integrations in your Samva dashboard and choose Connect on Shopify.
- Approve access in Shopify, and you come straight back.
- Switch it on for the assistants you want to use it, and choose which of its actions wait for you.
