GoDaddy

Add Samva’s DKIM, SPF, and return-path MX records in GoDaddy, enter the correct hostnames, and check domain verification.

Use this guide when your domain uses GoDaddy DNS. Buying a domain at GoDaddy does not guarantee that GoDaddy hosts its DNS. If its nameservers point elsewhere, use the guide for that DNS provider.

Open your records in Samva

In the Samva dashboard, open Email → Domains and select your domain. If you have not added it yet, follow Verify your sending domain.

Keep the records table open. Sending requires a DKIM TXT record and an MX record plus an SPF TXT record at the custom return-path subdomain. Copy the names and values from your own table, including the MX priority. The examples below explain names; they are not replacement records.

Open GoDaddy DNS

Sign in to your GoDaddy Domain Portfolio, select the domain, and open DNS. Choose Add New Record for each Samva row.

Enter TXT and MX records

GoDaddy fieldWhat to enter
TypeTXT for DKIM and SPF; MX for the return path.
NameSamva's record name without the zone's domain suffix.
ValueThe complete value copied from Samva.
Priority (MX only)The priority shown alongside Samva's MX value.
TTLKeep the default, or use the TTL shown in Samva.

For a zone named example.com, enter mail for mail.example.com. If you added updates.example.com to Samva, its return-path name is mail.updates.example.com, so enter mail.updates in GoDaddy. Apply the same suffix rule to the DKIM name. Use @ only when the record belongs at the zone root.

Paste the whole DKIM key into Value. Select Save, or Save All Records if you added several rows. Complete any identity verification GoDaddy requests before leaving the page.

If Samva shows a CNAME for another feature, choose CNAME and put its destination in Value. Use the full destination, without https:// or a URL path.

Avoid conflicting records

Leave the MX records for your existing inbox in place. Samva's sending MX uses its own return-path name; it does not ask you to replace your root-domain mailbox records.

Check the saved record names for a repeated domain suffix. Also check whether the return-path name already serves another application. Do not replace an existing record without checking what uses it. Publish only one SPF policy at a given name; other unrelated TXT records can coexist there.

Check verification in Samva

Return to the domain page and choose Check now below the records when it is available. Samva also checks in the background. A record marked Found has been detected; the domain finishes setup when the page says Ready to send.

If a record shows Not found yet or Doesn't match, compare its saved name, type, and full value with Samva. DNS caches can take time to refresh after a correction. Keep the required records in place after verification so email authentication continues to work.

GoDaddy documents its fields in Add a TXT record and Add an MX record.

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