Choose your Mail notifications
Enable browser notifications, choose which mailboxes alert you, and set quiet hours while keeping decisions and unread mail visible.
Samva Mail notifies you when something needs your attention: personal mail, a shared conversation you are responsible for, a decision you can approve, or quarantined mail you can review.
Enable This Browser
Open Mail → Settings → Notifications and enable notifications for this browser. Accept the browser's permission request. If permission is blocked, change it in your browser or device settings before enabling it again.
On iPhone and iPad, add Mail to the Home Screen and open it there to enable browser notifications. Each browser or device has its own notification permission.
Choose Which Mailboxes Alert You
Personal new-mail alerts are on by default. In a shared mailbox, new mail alerts its human assignee. When a shared conversation has no human assignee, you receive new-mail alerts only if you enabled them for that mailbox and can read it. Mail an agent is handling does not create an ordinary new-mail alert.
Use the mailbox's notification settings to change new-mail alerts or mute the mailbox. These choices follow your account across devices. Muting a mailbox stops its alerts while you can still read its mail and find its decisions in Mail.
Approval alerts reach people who can approve the decision, excluding the person who proposed it. Quarantine alerts reach the personal owner or shared mailbox administrators who can release the held mail. An alert about quarantined mail shows who sent it without exposing the held message's body.
Set Quiet Hours
In Notifications settings, choose a start time, end time, and time zone. The schedule applies to your account across devices and organizations. An end time earlier than the start crosses midnight. Choose different start and end times; use mailbox mute for all-day silence.
Quiet hours silence alerts during the schedule. They do not defer old alerts until the schedule ends, mark mail read, or resolve decisions.
Open And Review An Alert
Open a notification to see its conversation or decision. Where your browser offers action buttons, Approve opens the review and Deny opens its reason form. Review and confirm the decision while signed in. If it was already resolved or replaced, Mail shows its current state.
Signing out or revoking the session stops further notifications for that session. An alert already delivered to a device may remain visible; opening it still checks your current access.