Get contact engagement metrics

Returns aggregated engagement metrics for a contact, including message counts and active conversation totals.

GET
/v1/contacts/{id}/engagement

Returns aggregated engagement metrics for a contact, including message counts and active conversation totals.

x-api-key<token>

In: header

Path Parameters

id*string
Match^contact_[0-9a-hjkmnp-tv-z]{16,24}$

Response Body

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/v1/contacts/string/engagement"
{  "totalMessages": 0,  "messagesSent": 0,  "messagesReceived": 0,  "activeConversations": 0,  "lastActivityAt": "string",  "channelsUsed": {    "property1": 0,    "property2": 0  }}