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Agents

Agents that answer conversations on your mailbox endpoints, with a draft, published versions, and rules for action review, hours, and staff takeover.

Endpoints

EndpointWhat it does
GET /v1/agentsList agents
POST /v1/agentsCreate an agent
DELETE /v1/agents/{id}Delete an agent
GET /v1/agents/{id}Get an agent
PATCH /v1/agents/{id}Update an agent
POST /v1/agents/{id}/continue-on-standardContinue an agent on Standard
PUT /v1/agents/{id}/draftReplace an agent draft
POST /v1/agents/{id}/publishPublish an agent
POST /v1/agents/{id}/tests/rerunCompare saved-test decisions
GET /v1/agents/{id}/versionsList published agent versions
GET /v1/agents/{id}/versions/{version}Get a published agent version
GET /v1/agents/modelsList agent models

Base URL, authentication, errors, and pagination are the same for every endpoint; see the REST API reference.

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