Agents
Agents that answer conversations on your mailbox endpoints, with a draft, published versions, and rules for action review, hours, and staff takeover.
Endpoints
| Endpoint | What it does |
|---|---|
GET /v1/agents | List agents |
POST /v1/agents | Create an agent |
DELETE /v1/agents/{id} | Delete an agent |
GET /v1/agents/{id} | Get an agent |
PATCH /v1/agents/{id} | Update an agent |
POST /v1/agents/{id}/continue-on-standard | Continue an agent on Standard |
PUT /v1/agents/{id}/draft | Replace an agent draft |
POST /v1/agents/{id}/publish | Publish an agent |
POST /v1/agents/{id}/tests/rerun | Compare saved-test decisions |
GET /v1/agents/{id}/versions | List published agent versions |
GET /v1/agents/{id}/versions/{version} | Get a published agent version |
GET /v1/agents/models | List agent models |
Base URL, authentication, errors, and pagination are the same for every endpoint; see the REST API reference.