# Retention

URL: https://samva.dev/templates/stage/retention

Edit retention email templates for membership promotions, trial ending, feedback requests, and rewards. Time each message around a milestone customers can see.

Time each message around a customer-visible milestone.

## Templates

| Template | Purpose | Path |
| --- | --- | --- |
| Membership promotion | Promote a paid membership with tier cards from a list, the most chosen tier on a tinted panel, and a savings code. | /templates/membership-promotion |
| Trial ending | Tell a trial subscriber the subscription carries on at full price: the first full-price bag, the renewal terms, an optional offer and the trial so far. | /templates/trial-ending |
| Feedback request | Ask one question a user can answer with a single click, from a named person who reads the replies. | /templates/feedback-request |
| Travel rewards promotion | Promote bonus miles with the member's balance and tier, an earning table from a list, and partner offers as rows with their posters and codes. | /templates/travel-rewards-promo |
| Membership benefits promotion | Promote one membership with benefits as badges two across, then the price and the free month drawn as three stops. | /templates/membership-benefits-promo |