# Business email on your own domain.

URL: https://samva.dev/business-email

Samva Mail

Custom domain email for a small business: a private mailbox for each person, shared mailboxes like support@ for the team, and one place to work customer mail.

[Get your business email](https://samva.dev/signup?entry=marketing_page)

[Talk with the founder](https://samva.dev/contact)

Mail to support@ forwards to one person's Gmail. Orders land in three inboxes. A customer waits a day, or gets two answers from two people. Samva Mail gives every address an owner and every shared inbox a team.

## What you get.

- **Addresses on your domains**: Mailboxes on the domains you verify, and samva.email addresses beside them.
- **A private mailbox for each person**: Only its owner reads it. Administrators cannot, and nobody else on the team can.
- **Shared mailboxes**: support@, orders@, hello@ on any of your domains, worked by the people you grant, each with a role and a send mode.
- **Teammates without the dashboard**: Invite a teammate to Samva Mail and they read and send mail without dashboard access.
- **Done and Close**: Done clears a conversation from your own queue. Close resolves it for everyone, so nobody answers twice.
- **What needs a person comes first**: Your inbox leads with sends waiting for approval and mail held for review, across every mailbox you read.

## From your domain to the first reply.

1. **Add your domain.** Verify the domain you run your business on. Add more as your plan allows; each one works the same way.
2. **Give everyone an address.** Invite your team so each person has a private mailbox, then create the shared ones like support@ and orders@.
3. **Work customer mail in Samva Mail.** Read, reply, and hand off in the browser on your desktop or your phone.

## People stay in charge.

- **Sends wait for approval when you say so**: Give a person, an app, or an agent a send mode that holds what it sends until someone approves it.
- **Your own apps and agents connect**: Connect the apps and agents your business already uses to a shared mailbox, each with access only to what you give it, and hold what they send for a person to approve.
- **Suspicious mail waits in quarantine**: Quarantined mail waits for a person to release or discard it, and it shows at the top of the inbox.

## WhatsApp in Samva Mail

Coming soon

Connect your WhatsApp Business number and keep using the WhatsApp Business app on it. The number becomes an endpoint of a shared mailbox, so your customers' WhatsApp conversations sit in Samva Mail beside their email, under the same people, agents, and approvals.

[Get notified](https://samva.dev/contact?subject=whatsapp)

## Samva agents

Coming soon

Samva agents answer your customers on the email addresses and WhatsApp numbers you choose. A new agent holds each reply for a person to approve, and every Google Calendar booking, change, and cancellation waits for approval.

## Integrations for agents

Coming soon

Connect Shopify, Google Calendar, or Linear, and your agents use them under your grants and approvals, such as answering a customer's order question from your own Shopify orders.

## Mailboxes in every plan.

- **Free**: 1 mailboxes with 1 GB of mail, and 1 team members.
- **Starter**: 10 mailboxes with 10 GB of mail, and 2 team members.
- **Growth**: 50 mailboxes with 50 GB of mail, and 5 team members.
- **Scale**: 250 mailboxes with 250 GB of mail, and 15 team members.

Pay in your own currency. See what each plan includes on the [pricing page](https://samva.dev/pricing).

## Common questions.

### We already use Google Workspace. Why switch?

Keep it if it fits. There is no import from another provider yet, so mail already there stays there. Samva Mail suits a business that wants private mailboxes, shared ones like support@, and a team that answers customers from one place on its own domain.

### Can I use Outlook, Apple Mail, or my phone's mail app?

No. Samva Mail is a web client that runs in the browser on your desktop and your phone. There is no IMAP or SMTP access and no native app yet.

### Who can read my mailbox?

Only you. Each person invited to Samva Mail gets a personal mailbox that only they can read, administrators included.

### Do my teammates need access to the dashboard?

No. An invited teammate can use Samva Mail to read and send mail without any dashboard access.

### How do shared mailboxes work?

A shared mailbox like support@ belongs to the business, on any of its domains. You grant people to it, each with a role and a send mode. In a shared mailbox, Done clears a conversation from your own queue and Close resolves it for everyone.

### How many mailboxes and people does my plan include?

Free: 1 mailboxes with 1 GB of mail, and 1 team members; Starter: 10 mailboxes with 10 GB of mail, and 2 team members; Growth: 50 mailboxes with 50 GB of mail, and 5 team members; Scale: 250 mailboxes with 250 GB of mail, and 15 team members. The pricing page lists everything else each plan includes.

### Can an agent answer my customers without risk?

Connect your own apps and agents to a shared mailbox and hold every send for a person to approve. They never work inside a personal mailbox.

### Who do I talk to if I have a question?

The founder replies to every contact request. Write from the contact page.

## Give every address an owner.

[Get your business email](https://samva.dev/signup?entry=marketing_page)

[Talk with the founder](https://samva.dev/contact)
